FirstAlert! Support

FirstAlert! Top 5 questions

 

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If you still require technical assistance, please email our technical support team. In your email, be sure to include the following information:

MailWasherPro_debug.txt
Found by clicking the bottom link in Help / About (Windows version only)
Click here for instructions on How To Create a Debug Text

Product Version Number
Found in Help / About

Operating System
Windows XP, Me, 2000 etc...

Email Client Software
Outlook, Eudora, Pegasus etc...

Internet Connection Type
Dial-up, DSL, LAN etc...

Internet Service Provider

Other running software
Nortons, AV, ZoneAlarm etc...

Please send MailWasher Pro support emails to: firstalert@firetrust.com

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